We value our customer and strive to provide the best quality, experience and savings. Every order is processed and handle as if it was our own. All products are built, packed and processed rigurosly to ensure they safe arrival.
We ship using FedEx, UPS or USPS whichever one has the best rates possible to all Continental United States.
World-wide shippping is available. Shipping rates will vary and are not reflected on the shopping cart. You must call or email to receive an accurate quote.
Shipping rates are based on weight. In some cases products classified as oversized due to ether weight or measurement may require additional shipping fees. Shipping rates in the shipping cart are only an estimated cost.
Orders are shipped within 24-48 hrs after receiving Monday to Friday. All lighting systems might require an extra day to process as they are assembled upon request. Orders are shipping from our warehouse in Los Angeles, CA and transit time will vary depending on the destination. We also ship small packages via usps.com that provides a priority 2-3 business day delivery.
The following expedited shipping methods are available:
- FedEx Express Standard Overnight (contiguous U.S. Only)
- FedEx Express To Day Air (contiguous U.S. Only)
- FedEx Express Saver Three Day (contiguous U.S. Only)
- USPS Priority Mail 2 to 3 Day (Continuous U.S. Only on small item purchases)
If an item needs to be returned, please email us at firstname.lastname@example.org to obtain a Return Authorization (RMA) number. A copy of the purchase invoice must be included with all returns. All returned items must be packed in the original shipping material. The Return Authorization number (RMA) must be written in a visible location along with the customer's name, address and telephone number on each package. All Return Authorization numbers expired after 30 days of issued and cannot be extended. We recommend using a carrier that provides insurance and a tracking number. Returns will not be accepted w/o a valid authorization number. All returns are subject to our warranty policy.
Delivery times vary depending on the destination. All orders are shipped from our warehouse in Los Angeles, California. Ground transit time is between 3 to 5 business days after processing unless expedited shipping is requested.